SoloRank – Legal Information
This page contains the legal information for the SoloRank app.
Please use the links below.Support : [email protected]
Privacy Policy – SoloRankLast updated: 2026-05-28SoloRank ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SoloRank mobile application (the "App").1. Information We Collect1.1 Account InformationWhen you create an account, we collect:Email address (used for authentication and account management; not visible to other users)Username (publicly visible in leaderboards)Password (securely stored by our authentication provider; we do not have access to it)1.2 User-Generated ContentYou may voluntarily provide:Text entries (e.g. logs, notes)Quiz answersProgress, stats, and activity logs related to app usageThis data is stored securely and associated with your account.1.3 Automatically Collected DataWe only collect data when you actively use the app, including:Login eventsApp usage related to features you interact withProgress and performance dataWe do not collect:Location dataContactsPhotosAdvertising identifiers (IDFA)Background tracking data2. Legal Basis for Processing (GDPR)For users in the European Economic Area (EEA) and United Kingdom, we process your personal data on the following legal bases:Contract performance — to provide the App and its features as agreed when you create an accountLegitimate interests — to improve the App, monitor for abuse, and ensure securityLegal obligation — to retain certain financial records as required by lawWhere we rely on consent (e.g. optional features), you may withdraw it at any time without affecting the lawfulness of prior processing.3. Payments & SubscriptionsAll payments and subscriptions are processed through Apple In-App Purchases or Google Play Billing, depending on your device.We use RevenueCat to manage subscription status and entitlements. We do not receive or store your payment information. Apple or Google handles all billing, cancellations, refunds, and payment data.You can manage or cancel subscriptions directly through your Apple ID or Google Play Store settings.4. Third-Party ServicesWe use the following third-party services to operate the App:Appwrite – account management and secure data storageRevenueCat – subscription managementApple App Store / Google Play – payments and platform servicesOpenAI – used to generate AI coaching insights and recommendations. Only anonymized usage statistics and stats are processed. No personal information such as email addresses, real names, or passwords is sent to this service.⚠️ We do not send personal data such as email addresses, real names, or passwords to any AI service. Only anonymized usernames and usage statistics are processed.5. Public InformationYour username may be visible to other users only in:LeaderboardsRankingsComparative statsNo email address or private data is ever displayed publicly.6. Data Storage & SecurityAll data is stored securely using industry-standard protections.Passwords are encrypted and managed by our authentication provider (Appwrite).We take reasonable measures to protect your data against unauthorized access, loss, or disclosure.Your data may be stored and processed on servers located outside your country of residence, including in the United States and European Union. We ensure that any such transfers are subject to appropriate safeguards consistent with applicable data protection laws.7. Account Deletion & Data RemovalYou can permanently delete your account and all associated data directly from within the App via Settings → Danger Zone → "Delete Account & All Data".When you use the in-app deletion feature:Data Removal: All user-generated content, including training logs, statistics, quiz answers, habit data, and progress history, is permanently and irreversibly removed from our databases immediately upon confirmation.Authentication Deletion: Your authentication account is permanently and completely deleted. You will no longer be able to log in to SoloRank with those credentials.Non-Recoverability: Once deleted, your account and data cannot be recovered or restored.Processing Time: Deletion is instant. There is no waiting period.Financial Records: Basic transaction records for In-App Purchases may be retained for a limited period to comply with legal and financial reporting requirements (managed by Apple, Google, and RevenueCat). SoloRank does not store your payment information directly.If you encounter any issues with the deletion process, contact us at [email protected].8. Children's PrivacySoloRank is intended for users 13 years of age or older. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13.If you believe a child under 13 has provided personal data, please contact us at [email protected] and we will promptly remove it.9. Your RightsDepending on your location, you may have the right to:Access — request a copy of the personal data we hold about youCorrection — request that inaccurate data be correctedDeletion — permanently delete your account and data via the in-app option (Section 7), or by contacting usPortability — request your data in a portable formatWithdraw consent — where processing is based on consent, you may withdraw it at any timeLodge a complaint — if you are in the EEA or UK, you have the right to lodge a complaint with your national data protection supervisory authority (e.g. the CNIL in France, the ICO in the UK)To exercise any of these rights, use the in-app tools or contact us at [email protected].10. California Privacy Rights (CCPA)If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). We do not sell your personal information to third parties. For any requests regarding your data, contact us at [email protected].11. Contact InformationIf you have any questions or concerns about this Privacy Policy, contact us at:📧 [email protected]12. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the App after changes are posted constitutes your acceptance of the updated Policy.
Terms of Service – SoloRankLast updated: 2026-05-28These Terms of Service ("Terms") govern your access to and use of the SoloRank mobile application (the "App"). By accessing or using the App, you agree to be bound by these Terms.If you do not agree with these Terms, do not use the App.1. EligibilityYou must be at least 13 years of age to use this App. By using the App, you represent and warrant that you meet this requirement. If you are under 18, you represent that your parent or guardian has reviewed and agreed to these Terms on your behalf.2. Description of the ServiceSoloRank is a self-improvement and gamified tracking application designed to help users log activities, track progress, answer quizzes, and visualize performance through scores, rankings, and statistics.SoloRank is provided for informational and motivational purposes only.3. License GrantSubject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on a personal device you own or control, solely for your personal, non-commercial use.4. No Guarantee of ResultsYou acknowledge and agree that:Results are not guaranteedScores, stats, and rankings are indicative onlyProgress depends entirely on the user's actions and consistencySoloRank does not promise any specific outcome related to fitness, mental health, productivity, income, or lifestyle.5. AI-Generated Content DisclaimerThe App may include AI-generated insights, suggestions, or feedback.These outputs:Are not professional adviceAre not medical, psychological, financial, or legal adviceShould not be relied upon as a substitute for professional consultationYou remain fully responsible for any decisions or actions taken based on information provided by the App.6. AccountsTo use certain features, you must create an account.You agree to:Provide accurate informationKeep your login credentials secureBe responsible for all activity under your accountYou may permanently delete your account and all associated data at any time directly from within the App via Settings → Danger Zone → "Delete Account & All Data". Deletion is instant and irreversible. Please refer to our Privacy Policy and Account Deletion page for full details on what is removed.7. User ConductYou agree not to:Abuse, exploit, or attempt to manipulate the AppCheat, spam, or interfere with rankings or systemsUse the App for unlawful purposesWe reserve the right to suspend or permanently delete any account that violates these Terms, without prior notice.8. Subscriptions & PaymentsSoloRank offers monthly and annual subscriptions. All payments are processed through the Apple App Store or Google Play Store, depending on the device used at the time of purchase.Pricing may change. We will provide reasonable notice of any price changes before they take effect.Subscriptions automatically renew unless canceled through your respective store account settings at least 24 hours before the end of the current billing period.We do not directly handle payments, refunds, or billing information. All subscription management, including cancellations and refunds, must be handled through your Apple ID or Google Play Store settings.9. Restore PurchasesIf you have an active subscription, you may restore your access using the "Restore Purchases" option in the App. Restorations are managed by the Apple App Store or Google Play Store at no additional cost, provided you are logged into the store account used for the original purchase.10. Intellectual PropertyAll content, features, branding, and functionality of the App are the exclusive property of SoloRank and may not be copied, modified, or redistributed without permission.11. Limitation of LiabilityThe App is provided "as is" and "as available."To the maximum extent permitted by law:We disclaim all warranties, express or impliedWe are not liable for any loss, injury, or damages resulting from use of the AppWe are not liable for any failure or delay caused by circumstances beyond our reasonable control (including but not limited to third-party service outages, internet disruptions, or force majeure events)You use the App at your own risk12. TerminationWe reserve the right to terminate or suspend access to the App at any time, without liability, for any reason, including violation of these Terms.13. Governing LawThese Terms are governed by and construed in accordance with the laws of the Province of Québec and the laws of Canada, without regard to conflict of law principles.14. SeverabilityIf any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.15. Entire AgreementThese Terms, together with our Privacy Policy, constitute the entire agreement between you and SoloRank regarding your use of the App, and supersede any prior agreements or understandings.16. WaiverOur failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver must be in writing to be effective.17. Changes to These TermsWe may update these Terms from time to time. Any changes will be effective upon posting the updated version. Continued use of the App after changes are posted constitutes your acceptance of the updated Terms.18. ContactIf you have any questions about these Terms, contact us at:📧 [email protected]
SoloRank - Account and Data DeletionLast updated: 2026-05-28At SoloRank, we give you full control over your account and data. You can permanently delete both your app data and your account authentication directly from within the app — no email required.In-App Full Account Deletion (Instant)Navigate to Settings → Danger Zone → "Delete Account & All Data".What is deleted:
- All in-game progress, stats, rank, titles, and activity history
- All logs, quiz answers, habit data, and any other user-generated content
- Your account profile and associated recordsWhat happens to your login:
Your authentication account is permanently and completely deleted. You will no longer be able to log in to SoloRank with those credentials.This action is instant and irreversible. Once confirmed, your data and account access cannot be recovered.Processing Time: Deletion is processed immediately upon confirmation in the app.Financial Records: Basic transaction records for In-App Purchases may be retained for a limited period to comply with legal and financial reporting requirements (managed by Apple, Google, and RevenueCat). SoloRank does not store your payment information directly.Need help?
If you experience any issues with the deletion process, contact us at [email protected] with the subject line "Account Deletion Support".
LICENSED APPLICATION END USER LICENSE AGREEMENTApps made available through the App Store are licensed, not sold, to you. Your license to each App is subject to your prior acceptance of either this Licensed Application End User License Agreement (“Standard EULA”), or a custom end user license agreement between you and the Application Provider (“Custom EULA”), if one is provided. Your license to any Apple App under this Standard EULA or Custom EULA is granted by Apple, and your license to any Third Party App under this Standard EULA or Custom EULA is granted by the Application Provider of that Third Party App. Any App that is subject to this Standard EULA is referred to herein as the “Licensed Application.” The Application Provider or Apple as applicable (“Licensor”) reserves all rights in and to the Licensed Application not expressly granted to you under this Standard EULA.a. Scope of License: Licensor grants to you a nontransferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules. The terms of this Standard EULA will govern any content, materials, or services accessible from or purchased within the Licensed Application as well as upgrades provided by Licensor that replace or supplement the original Licensed Application, unless such upgrade is accompanied by a Custom EULA. Except as provided in the Usage Rules, you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. You may not transfer, redistribute or sublicense the Licensed Application and, if you sell your Apple Device to a third party, you must remove the Licensed Application from the Apple Device before doing so. You may not copy (except as permitted by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Licensed Application).b. Consent to Use of Data: You agree that Licensor may collect and use technical data and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Licensed Application. Licensor may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you.c. Termination. This Standard EULA is effective until terminated by you or Licensor. Your rights under this Standard EULA will terminate automatically if you fail to comply with any of its terms.d. External Services. The Licensed Application may enable access to Licensor’s and/or third-party services and websites (collectively and individually, "External Services"). You agree to use the External Services at your sole risk. Licensor is not responsible for examining or evaluating the content or accuracy of any third-party External Services, and shall not be liable for any such third-party External Services. Data displayed by any Licensed Application or External Service, including but not limited to financial, medical and location information, is for general informational purposes only and is not guaranteed by Licensor or its agents. You will not use the External Services in any manner that is inconsistent with the terms of this Standard EULA or that infringes the intellectual property rights of Licensor or any third party. You agree not to use the External Services to harass, abuse, stalk, threaten or defame any person or entity, and that Licensor is not responsible for any such use. External Services may not be available in all languages or in your Home Country, and may not be appropriate or available for use in any particular location. To the extent you choose to use such External Services, you are solely responsible for compliance with any applicable laws. Licensor reserves the right to change, suspend, remove, disable or impose access restrictions or limits on any External Services at any time without notice or liability to you.e. NO WARRANTY: YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED "AS IS" AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.f. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Licensor’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.g. You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.h. The Licensed Application and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.i. Except to the extent expressly provided in the following paragraph, this Agreement and the relationship between you and Apple shall be governed by the laws of the State of California, excluding its conflicts of law provisions. You and Apple agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California, to resolve any dispute or claim arising from this Agreement. If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service from the U.S.; and (d) you are a citizen of one of the countries identified below, you hereby agree that any dispute or claim arising from this Agreement shall be governed by the applicable law set forth below, without regard to any conflict of law provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts located in the state, province or country identified below whose law governs:If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods.